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2000Cabriolet Clam Shell will not engage

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Model: 996, Year:2000, Mileage:105K, Type of use:Street use only
I have a 2000 Cabriolet and the clam shell will not engage to go up or down, so I have to do this manually. I am not sure what the issue is. After raising or lowering the clam shell manually then the rag top will go down by the motor. If I need to replace the motor does anyone have any suggestions as how to do it?

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