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2001 996 C4 RMS Repair and Extended Warranty Report


Vehicle Information: Model: 996 C4; Year: 2001; Body Type: Coupe; Total Mileage: 33500;

I purchased my car about a year ago, with 25K miles on it. In early April of this year, I noticed the RMS oil leak. The dealer pulled the repair history, the RMS had been replaced two years prior at about 16K miles. At 30K, when the warranty expired in February after 48 months, I purchased an extended warranty through Warranty Direct. Now, with about 33K, another RMS failure. The punchline is the dealer replaced the seal again. Warranty direct paid for the repair (6.1 labor hours plus parts, around $750. The dealer said his time should have been more like 9 hours, but for this one time, and one time only, he would eat the difference). The clutch was worn, so for the cost of the part ($590) I had it replaced by the dealer while they did the seal. No additional labor. I saw the old clutch and it was indeed worn about 75%. I had a long discussion with the service advisor about the go/no go tool, engine replacment, etc. He said that Porsche would have replaced the engine the first time the seal failed if the tolerances warranted it, and that a TB instructed them to replace the seal, flange and bolts. I assume I now have a seal that should last for another 20K miles, and the warranty to replace it if it fails again. I highly recommend Warranty Direct based on this experience. I am not sure how I feel about all of this, or should feel, and I would love to hear your opinion.

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