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Vehicle Information: Model : Cayenne; Year: 2006; Mileage: 30,000;

We were picking up another couple for dinner so the wife decided to tidy up the cabin. She shoved her lipstick, fingernail polish and a pack of JuJuBees into the ashtray and slammed it shut. Guess what? It won't open. It is stuck in the detent position and won't fully latch or unlatch. Short of pulling the engine or ripping out the dash, is there a simple answer - and don't say a divorce.

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