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iPhone 3G connection

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Model: Cayenne S, Year:2009, Mileage:2,000, Type of use:Street use only
I can hook my iPhone 3G up to the Cayenne to play music and make/receive calls but cannot transfer the phonebook no matter what my dealer or I do, including updating the software. I've tried to transfer over bluetooth and with every available configuration of plugs. It shows a transfer in progress but then an "empty phonebook". I would appreciate any help or advice.

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