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OBC software problem

Electrical and Electronic

Vehicle Information: Year: 2002; Engine (type, size, modifications): 3.2L; Total Mileage: 9000; Transmission: Manual;

Visited my dealer to have the OBC enabled. They told me because of updated software in the equipment they use, that they cannot enable my OBC on the 2002 Box S. I even brought them instructions on how to do this. They insisted it couldn't be done. Why are they hesitant about doing this? Is it TRUE that they cannot do this? If it is possible, could you give me specific instructions for my 2002 to be enabled? I would like to take these instructions to my dealer and show him that it CAN be done.

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